Privacy Policy

Last updated: 1 November 2026

This policy explains what personal data Offline AI by Sparsh ("we", "us") collects, why, and what rights you have under India's Digital Personal Data Protection Act, 2023 (DPDP Act). We collect as little as possible: our products work offline and this website has no login, no forms, no cookies and no tracking.

1. Who is responsible for your data

The Data Fiduciary is Offline AI by Sparsh, Odisha, India. Contact details and our Grievance Officer are on the Contact & Grievance page.

2. What we collect and why

• This website: nothing. We use no cookies, analytics or advertising. Your choice of India ₹ or International $ prices is saved only in your own browser (local storage) and never sent to us.
• When you buy: payment happens on Instamojo (India) or Gumroad (International). They send us your name, email address, the product you bought and the order number. We never see or store your card, UPI or bank details. We use this data to deliver your product and licence key, give support and keep the sales records that Indian tax law requires.
• When you email us (support, refund, institution enquiry): your email address and what you write, including any problem report or screenshot you choose to attach. We use it only to answer you and to fix problems in the product.
• Inside our apps: Offline Book Answerer runs on your own PC. Your books, questions, answers, scores and its log file stay on your PC and are not sent to us. Our apps and atlases send no data anywhere: no automatic error reports, no tracking, no server. For help, you can click Help → Save problem report in the app, read the .txt file (no book content, Windows user name hidden) and email it to us only if you choose to.

3. Who else gets your data

We do not sell or rent personal data. It is shared only with the services needed to run the business:

• Instamojo and Gumroad — to take payment (each has its own privacy policy);
• Google (Gmail) — our email provider;
• Government authorities — only when the law requires it.

Gumroad is based outside India, so international buyers' data is processed abroad.

4. How long we keep it

• Order records: as long as Indian tax and accounting law requires (currently up to 8 years).
• Licence records: for as long as your licence is active, so we can reissue or reset a key.
• Support emails: up to 2 years after the last message, then deleted.

5. Your rights

Under the DPDP Act you can ask us to:

• tell you what personal data we hold about you and who we shared it with;
• correct, complete or update it;
• erase it, unless the law requires us to keep it (for example tax records);
• withdraw consent you gave earlier (this does not affect what was done before);
• nominate another person to use these rights if you die or cannot act.

Email offlineaibysparsh@gmail.com with the subject Privacy Request from the email you bought with. We reply within 7 days and act within 30 days. If you are not satisfied with our Grievance Officer's answer, you can complain to the Data Protection Board of India.

6. Children

If you are under 18, a parent or guardian must make the purchase and agree to this policy. We do not knowingly collect data from children without that consent, and we do not track or target advertising at anyone.

7. Security

We keep as little data as possible. Payments are handled only by the payment platforms; our accounts use two-factor authentication. If a data breach ever affects you, we will inform you and the Data Protection Board as the law requires.

8. Changes

If we change this policy, we will update the date at the top of this page. Big changes will also be emailed to buyers.